Rapid Assessment System
Feedback as a Service Platform
Central/Mission Mode Projects
Total Feedback Requests
CoWIN Feedback Requests
What is RAS
RAS platform is designed and developed by National e-Governance Division, Ministry of Electronics and IT to improve Government’s overall interface with its citizens by improving quality of Government service delivery - online and offline, it's websites and applications.
RAS is a configurable, performant, scalable and secure platform. It's form builder, can power feedbacks, surveys, polls etc. quickly with minimum efforts.
Feedback collection is supported by built-in analytics to provide insights at a granular level. The platform supports Role Based Access Control (RBAC) for all functionalities making it an end-to-end solution for feedback requirements by Government departments.
Multi channel - SMS, Web & Call
Users and Departments have fexibility to choose their preferred channel (Web, SMS, Outbound Call) for feedback.
Integrate with service flow
Users receive feedback request once they avail the service. Departments decide the integration point in the service workflow for sending feedback request.
Support for Hindi, Gujarati, Bengali, Kannada, Malayalam, Marathi, Punjabi, Tamil and Telegu.
Dynamic UI for form generation and custom branding.
Manage Feedback Lifecycle
Configure and manage lifecycle of the feedback forms.
Dashboards with rich visualizations. Configurable measures, dimensions and granularity.
Govt. of Haryana
National Digital Literacy Mission
Guwahati Municipal Corporation
e-District Uttar Pradesh
Govt. of Punjab
Govt. of Himachal Pradesh
Govt. of Rajasthan
Mee Seva Telangana